We want to provide you with an uncomplicated returns experience. From now on, returns can only be made via your customer account.

This is how returns work:

Create a customer account or log in
Please log in to your customer account using the following link: Customer account

Select order
After logging in, you will see an overview of your orders. Select the order you wish to return.

Request a return
Click on "Request return" and select the items you wish to return. After your registration, you will receive all further information and, if applicable, a return label by e-mail.

Return period

Products can be returned within 30 days of receipt.

Important notes

Returns are only possible for unworn, undamaged and originally packaged items.

Thank you for your understanding.

If you have any questions, please do not hesitate to contact our customer service: info@lahco.ch